GENERAL
Please read this information carefully for your own benefit.
www.lamabet.com is operated by Boomerang N.V. Company Registration number 158509 with registered address at Zuikertuintjeweg Z/N (Zuikertuin Tower), Willemstad, Curacao, licensed in Curacao under the Licence #365/JAZ issued by Gaming Services Provider N.V. for the provision of online games of chance.
INTERPRETATION
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
DEFINITIONS
For the purposes of these Terms and Conditions:
- Account means a unique account created for You to access our Service or parts of our Service;
- Company(referred to as either "the Company", "We", "Us" or "Our" in this Agreement);
- Servicerefers to the Website;
- Websiterefers to www.lamabet.com;
- Youmeans the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
RESPONSIBLE GAMBLING AND SELF EXCLUSION
Even though We provide Services for your entertainment, We acknowledge and appreciate that online gaming can cause issues or problems for some people. The likely problems range from spending too much money to developing a strong gambling addiction. We are fully committed to building a responsible environment for all our content and We follow and maintain industry standards with respect to these requirements.
Basic principles of responsible gaming
- Play for fun, not to make money. If You gamble, the result is never certain and losing is always a possibility. So look at gambling as entertainment, not a source of income;
- Know how the game works and what the odds are before playing. The more You know about the games, the better equipped You are to make informed decisions before and while You play;
- Set a budget and stick to it. Keeping it fun means playing within your means. When You set and stick to a budget, You spend only money You can afford to lose.
- Don't chase losses. Accept them as the cost of entertainment. Wondering if You can win back losses by playing more? Chances are the more You play, the more money You'll lose. "Chasing losses" almost always leads to bigger losses.
- Balance gambling with other types of leisure activities. Finding other types of entertainment to enjoy will help make sure that gambling doesn't become your main activity or too big a part of your life.
- Take frequent breaks.Every once in a while, it's a good idea to walk away from the game You're playing. Taking a break can help You make smarter decisions so gambling stays what it should be – a fun activity.
- Set a time limit before You play.When You make a plan for how much time You can afford to spend gambling (and stick to it), You are more likely to stay within your set budget and not miss out on the other things You need to do.
It can be difficult to know whether your gambling habits are problematic or not, but there are some signs to look out for:
- You play for more than You thought.
- Your gaming interferes with your social life and/or work.
- You have struggled with calming down or stopping your gambling without success.
- You regularly lie about or try to hide, your gaming from friends and/or family.
- You have an idea that a big win will solve your problems.
- You borrow money to play or to repay gambling debts.
If You have further questions about the process and what steps you may take to overcome gambling problems, please contact Us.
INFORMATION AND CONTACT
Our Support will help You via email at all time without any additional costs for You:
- email: support@lamabet.com
MINOR PROTECTION
It is illegal for anyone under the age of 18 to use and observe Website and take part in any gambling activities. We take the issue of underage gambling very seriously. Although We dedicate a lot of time and resources to ensure there are no minors use the Website, We feel this prevention works best as a shared responsibility between us and the minor’s parents/guardians.
To help You prevent your child from accessing such sites, we’ve put together the following list of recommendations:
- Always “log out” immediately when You’re done with a gaming session.
- Do not use autofill for login details.
- Keep your usernames and passwords out of the reach of children.
- Ensure that your credit card details are kept safe and private.
- Do not play on gaming sites in the presence of children.
- Supervise your child’s use of the internet.
- Avoid allowing children to spend too much leisure time on the internet.
- Learn more about the parental tools available on your devices.
You could use a number of parental filtering solutions that can be used to monitor or restrict access to the internet:
- www.netnanny.com - filtering software that protects children from inappropriate web content.
- www.cybersitter.com - a filtering software which allows parents to add their own sites to block.
If You are worried that someone underage is using the Website, please do not hesitate to contact Us and We will take the necessary steps.
EXTERNAL RECOURSES
Therapy for gambling addiction – a global service, providing free practical advice and emotional support to anyone affected by gambling.
is a fellowship of men and women who share their experience, strength, and hope with each other that they may solve their common problem and help others to do the same. They offer various aids for the compulsive gambler including a forum, a chat room, literature, and most importantly a meeting finder.
Founded in 1997, GamCare is the leading provider of information, advice, and support for anyone affected by problem gambling. They operate the National Gambling Helpline, provide treatment for problem gamblers and their families, create awareness about responsible gambling and treatment, and encourage an effective approach to responsible gambling within the gambling industry.
If there is a risk of You or anyone close to You becoming dependent from gambling there is independent third party software that may help to limit the usage of gambling related websites We recommend Betfilter and Gamblock.
To enhance the safety and enjoyment of your gaming experience, we're delighted to offer various tools tailored to help You manage your balance effectively. You can activate any of these options by contacting our Support Service:
SETTING GAMBLING LIMITS
We provide You with player protection tools in order to help You control and limit your spending, temporarily take a break from your account (time out) as well as an option to self-exclude and close your account for a set period of time.
SELF-IMPOSED PLAYER LIMITS
You can set limits on the maximum bets and losses You want to incur on the Website. You also have the option to set a time limit per session. If you request changes to your limits (including deposits, bets, and losses), stricter limits will take effect immediately upon adjustment, while more lenient limits will only take effect after a 7-day cooling-off period from the time of the adjustment.
COOL OFF PERIOD
You have an opportunity temporarily block Yourself from the Website for a certain period accessing and selecting your required time-out duration. On confirming the time-out duration, your account will be immediately suspended, and You will not be able to login to your account until the selected duration has expired.
During your time-out, any balances and advance wagers that You have placed will remain and any winnings will be credited to your account. You can only access your winnings after the cool off period has ended.
ACCOUNT CLOSURE
You are able to close your account at any time for any reason by simply contacting our Support. Please note that a closed account can be reopened at any time. Therefore, if You feel you are at risk of developing a gambling problem, or believe You currently have a gambling problem, We would advise that You consider self-exclusion – an explanation of self-exclusion is outlined in the below section (self-exclusion).
SELF-EXCLUSION
"Self-Exclusion" means that You exclude yourself, out of Your own choice, from all gambling services. This exclusion cannot be undone for a set amount of time. If You wish to self-exclude yourself from gambling, please message our Support and give them a time span between 6 months and 5 years.
If You decide to revoke your self-exclusion before the designated period expires, this request will be subject to an internal review. If the cancellation is approved, it will be implemented after a minimum 24-hour cool-off period following your request for consideration.
During Self Exclusion You are not allowed to create a new Account and every attempt to create a new Account during Self Exclusion is a violation of our Terms of Service and may result in the permanent ban of your original account.